Messaging - Dialed

Description

Dialed Messaging lets you leave a message waiting indication on a telephone. The message waiting indication can include the following signals:

When you receive a message waiting indication, call your message taker to accept the message.

Conditions and Feature Interactions

Programming

  1. Class of Service Options form

  1. (Optional) Set up a Message Taker hunt group (see Hunt Groups).

  2. ONS/OPS Circuit Descriptors form

  1. Feature Access Codes form

If you intend to use feature access codes, assign the following codes:

NOTE: For Centralized Suites for Analog Devices ensure that the Alternate Code field is configured. An alternate code is necessary for the feature to work over IP trunks.

Device Support

Operation

All telephones (except OpenPhone 27)

To leave a message waiting indication on a telephone:

  1. Lift the handset.

  2. Dial the Message Waiting Activate feature access code.

  3. Dial the number of the station.

  4. Hang up.

To respond to a message waiting condition on your telephone:

  1. Lift the handset.

  2. Dial the number of the designated messaging answer point.

To check for a message waiting indication from a remote station
(if you hear dial tone, you have a message; if you hear busy tone, you do not have a message):

  1. Lift the handset.

  2. Dial the Message Waiting Inquire feature access code.

  3. Dial the number of the station being queried.

  4. Hang up.

OpenPhone 27

The OpenPhone 27 does not have a message waiting lamp. Therefore, if you use the Message Waiting Activate feature access code to leave a message waiting indication on a OpenPhone 27, the phone does not provide visual indication to the end user that a message is present. The user must enter the Message Waiting Inquire feature access code to determine if a message is present.

To leave a message waiting indication on a telephone:

  1. Press .

  2. Dial the Message Waiting Activate feature access code.

  3. Dial the number of the station.

  4. Press .

To respond to a message waiting condition on your telephone:

  1. Press .

  2. Dial the number of the designated messaging answer point.

To check for a message waiting indication from a remote station
(if you hear dial tone, you have a message; if you hear busy tone, you do not have a message):

  1. Press .

  2. Dial the Message Waiting Inquire feature access code.

  3. Dial the number of the station being queried.

  4. Press .